Director of Guest Services
Kim began her career at Lewis Ginter Botanical Garden over 10 years ago starting in the Facility Events department. She quickly moved up, becoming Manager, then Director of Guest Services, and currently oversees the Facility Events, Admissions, Membership, Operations, Maintenance and Security Departments, along with the Garden Shop. Kim currently leads and manages 32 Garden staff.
Kim received her Bachelor of Science in Business Administration and Management from Virginia Commonwealth University. In addition to her experience at the Garden she has extensive experience in the insurance industry and food industry. Kim is an expert in hospitality, organizational leadership and developing employees to their full potential. Kim embraces our core value of hospitality every day as we welcome diverse communities as visitors, members, volunteers and staff.
Kim has a teenage daughter, Olivia, and she met her husband, Steve, a landscape architect and community planner, at Lewis Ginter Botanical Garden while he was teaching classes on landscape design for the University of Richmond.