General Terms & Conditions

Deposits: A $100 deposit may be required by MasterCard or Visa at the time of booking to guarantee a client's reservation. The deposit will be applied to the total amount due.

Payment: A final minimum headcount and payment is due 7 days prior to the event. Clients may add additional guests only up to 2 business days prior to the event and payment for additional guest must be made at that time. No changes may be made to final headcount less than 2 business days prior to the event. Client must contact the Registrar at (804) 262-9887, ext. 322 to make final payment and process additional guests.

Facility Use: Facility provides for a one-hour, semi-private dining experience. Events requiring a speaker or presentation cannot be accommodated through this service. Private facilities are available through a facility rental.

Cancellation: Reservations may be cancelled by the Garden at any time due to non-payment of deposits or fees. The Garden reserves the right to offer a shortened or adjusted event if the group has a late arrival; event fees are not adjusted due to late arrival. The Garden may cancel an event for any group arriving more than 30 minutes late.

Reservations cancelled by the client may be subject to the following penalties:

• Prior to 30 days, the client forfeits 25% of the deposit amount.
• Within 30 days (but before 96 hours) of the event the client forfeits the full deposit amount ($100).
• Within 96 hours of the event, the client may be responsible for the full amount of the scheduled program.