Salary: $15.00 per hour

Job Description

The Custodial Assistant is responsible for assisting in day-to-day functions of the Garden with a primary focus on custodial and cleaning duties necessary to create an exceptional guest experience.  A successful candidate must have the ability to communicate effectively with staff of all levels and interact with Garden visitors and volunteers in a cheerful and positive manner. They must be able to work independently without supervision as well as alongside other members of the Operations team.

 

Responsibilities:

• Clean and maintain facilities including, but not limited to, cleaning and sanitizing restrooms and public areas, vacuuming, dusting, cleaning of windows, collecting recycling, emptying trash cans, floor cleaning and maintenance, and deep cleaning as requested
• Clean facilities, rental spaces, classrooms and equipment between programs and event
• Police outdoor areas for litter and general cleanliness
• Keep all storage areas clean, organized and stocked
• Respond to requests of all departments/staff members for custodial and operations

support, as directed by supervisor

• Set and maintain high standards for the appearance of the interior and exterior of all buildings and public areas on a daily basis
• Perform duties efficiently and effectively to include proper and safe use of cleaning supplies
• Apprise supervisor of maintenance issues, repairs and supplies needed in a prompt manner
• Use departmental communication tools effectively and correctly including radios, clock in computers and task list schedules

 

Required:

• Good organizational, interpersonal, and communications skills
• Ability to work nights and weekends
• Strong analytical skills and a self-motivated performer
• Reliable mode of transportation

• Related work experience
• Mechanical understanding and knowledge

 

Employees of Lewis Ginter Botanical Garden

• Must comply with provisions of the current Employee handbook, all published personnel policies and the requirements of their individual job descriptions.
• Must perform all duties in a manner consistent with a public garden serving multigenerational and multicultural individuals, families, and in accordance with directed practices and procedures.
• Must be aware of surroundings and vigilant to threats to the safety of visitors, volunteers, and staff or to security of their property, ensuring that all concerns are reported promptly.
• Must report all injuries and incidents immediately and ultimately in writing to supervisor(s) and to the
• Must ensure compliance with all applicable federal and state laws and regulations
• Must perform other duties as assigned by superviso

 

Physical Demands / Working Conditions

• Must be able to walk the Garden’s campus in most weather conditions daily
• Bending, stooping, climbing stairs, transporting supplies by hand or by cart
• Must be able to lift objects up to 50 lbs. repeatedly
• Must be comfortable working in elevated situations using step ladders and lifts

 

Note: Duties described above, other duties and physical demands have been identified as essential.

 

 

Education and Experience

• High School diploma or equivalent

Please submit a cover letter and resume to Human Resources at [email protected]

Salary: $15.00 per hour

Job Description:

Handles payment in exchange for admission fees and membership dues, event tickets and classes. Responsible for all cash and credit card transactions; following established procedures for opening and closing assigned register.  Able to efficiently use Tessitura to perform ticket sales, register guests for classes, run reports, check daily schedule of events, look up events for guests needing information (date and location confirmation, etc.)

Able to use Outlook and Microsoft office products to check Admissions emails, respond via email to Garden staff on admissions related matters if needed and check shared calendar for staffing schedule updates.

Able to efficiently and accurately use Tessitura to look up memberships and issue temporary membership cards, sell new memberships and renew existing or lapsed memberships.  Able to recruit membership sales, appropriately recommend upgrades and provide special membership services. Keeps working area organized, is ready to conduct business and keeps area tidy for following day’s shift. Provides departmental support as requested and needed to handle exceptionally busy processing seasons. Makes use of slow periods by performing administrative duties like assembling member packets, restocking Garden materials and seasonal rack cards, etc.  Ensures areas of visitor entry in Visitors Center are ready for the day’s business to include turning monitors on, ensuring all signage is accurate, checking for accurate signage on exteriors doors as verified by ActiveNet schedule of events each day.  Able to create and print new signage if needed to alert guests of time sensitive issues like closings, limited access to certain areas of the Garden, safety alerts, special event information, etc.

Responsibilities:

• Provides excellent customer service to guests, visitors, members, volunteers, event and program attendees coming through the Visitors Center.
• Acts as the “face of the Garden” by genuinely welcoming each visitor with knowledge of the Garden, helpfulness, empathy and eagerness to be of service.
• Stays informed of all Garden events, classes and activities and is able to provide information to visitors regarding special events, Garden Shop hours, Café and Tea House hours and menus, by efficiently and quickly being able to use all available electronic and printed means including ActiveNet and the Garden’s Website.
• Is proactive in assessing visitor’s needs quickly, i.e.:  assistance with directions, locating wheelchairs or strollers, offering additional assistance if visitor appears in need of help.
• Answers the Garden’s main phone line and expedites calls to appropriate departments or staff members, as well as returns calls appropriately and in a timely fashion.
• Efficiently and correctly handles deliveries made to the Admissions desk.
• Is able to handle difficult situations with tact and respect and reports issues to supervisor in a timely manner with accurate details.
• Is readily able to identify a situation that requires the attention of a supervisor or Director.
• Acts as a contact person in case of emergencies and reports situation to appropriate parties, using required reporting procedures, as well as contacting 911 for assistance when needed.
• Presents oneself with a professional and friendly attitude and appearance.
• Other duties as assigned by supervisor.

 

Skills and Abilities:

• Willing and able to work weekends and evenings.
• Prior cashier, money handling experiences Prior experience working with the public Experience using MS Windows.
• Knowledge of Tessitura or similar POS/ticketing software.
• Familiar with Nortel or other mainstream telephone platforms Efficient and accurate data base entry skills.
• Detail oriented and is able to multi-task in a fast-paced potentially noisy environment.
• Proven ability to problem solves during real-time events.
• Ability to work in a supervised environment.
• Works well with others.
• Able to work independently while providing excellent customer service to admissions and membership needs.
• Takes direction from supervisor in a positive and constructive manner.
• Is proactive and provides suggestions and ideas on streamlining procedures.

Physical Demands / Working Conditions:

Must be able to work for extended periods in one location, then move periodically and quickly between select points within the Robins Visitors Center adjacent to the Atrium as well as the immediate outside locations.

Must be able to lift 20 pounds.

Periodically, must be able to move around the Garden to understand and so better explain it to

Guests.

Note: Duties described above, other duties and physical demands have been identified as essential.

Education and Experience:

High School Graduate or equivalent

Associates Degree preferred but not required

Each Employee of Lewis Ginter:

• Must comply with provisions of the current Employee Handbook, all published personnel policies and the requirements of their individual job descriptions.
• Must conduct herself or himself and perform all duties in a manner consistent with a public garden serving multigenerational and multicultural individuals and families, and in accordance with directed practices and procedures.
• Must be aware of surroundings and vigilant to threats to the safety of visitors, volunteers, and staff or to the security of their property, ensuring that all concerns are reported promptly.
• Must report all mishaps, injuries, and incidents immediately and ultimately in writing to supervisor(s) and to Human Resources.
• Must ensure compliance with all applicable federal and state laws and regulations.
• Must perform other duties as assigned by supervisor.

To apply, please send a cover letter and resume to [email protected]

Salary: $15 per hour

Garden Overview

Mission

We connect people to plants by inspiring communities to explore and conserve nature.

Vision

We are a Virginia garden of international significance leading in horticultural and educational excellence. We cultivate experiences that enhance each person’s relationship with the natural world.

Values

Responsibility, Innovation, Integrity, Hospitality and Inspiration

Founded in 1984, Lewis Ginter Botanical Garden is a non-profit garden located in Richmond, Virginia’s Lakeside neighborhood. The Garden encompasses 82 acres, four lakes, 5,500 unique taxa of plants within 15 distinct outdoor gardens, 11 major buildings including a conservatory and greenhouse, plus an 80-acre branch site, the Lewis Ginter Nature Reserve. Annually, Lewis Ginter engages over 17,000 students in innovative and exciting education programs. This cadre of identified learners is just a fraction of the more than 400,000 annual visitors to the Garden. In recent years, the Garden has been honored with inclusion in several top ten lists for botanical gardens in North America.

Lewis Ginter Botanical Garden is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, sex, age, disability or national origin in the hiring, retention, or promotion of employees. We support the diversity and inclusion policy adopted by The American Public Gardens Association: to create an equitable, diverse and inclusive culture where the contributions of all community members are valued, respected and appreciated.

Job Description

The Operations position supports multiple departments to ensure an extraordinary guest experience during fluctuating visitation, seasonal work needs, rental event preparations and special event support and execution. This position focuses on elevating the guest experience and exemplifies the Garden’s core value of hospitality.

Responsibilities and Requirements

This position is responsible for assisting in day-to-day functions throughout the Garden campus, preparation and coordination for private and public events and exhibits, as well as light custodial and housekeeping duties under the supervision of the Director of Operations. Visitation, event schedules, seasonal needs and priority tasks will determine assignments and hours divided among these support departments:

Operations:

• Provide excellent internal and external hospitality.
  • Set-up and breakdown of tents, tables, chairs, etc., for all ongoing Garden events, including rental events and in-house functions.
  • Responds to requests of all departments/staff members for Operations assistance, and as directed by supervisor.
  • Assist with all components of the operations of the Garden.

Maintenance:

• Assist with general repair and maintenance of all garden infrastructure.
  • Maintain facilities, vehicles, equipment, and utilities.
  • Help with special construction and maintenance projects.
• Installation and deinstallation of garden exhibits including: light installation, display set up, construction for securing displays, electrical testing, running extension cords, etc.

Housekeeping:

• Assist in maintaining the highest aesthetic standard for the Garden.
  • Collection and removal of litter from facilities and grounds daily.
  • Clean and maintain facilities and grounds daily including light housekeeping responsibilities.

Security and Public Safety:

• Responsible for security and physical integrity of the property to include grounds and facilities, during and after hours.
  • Ensure the securing and alarming of property.
  • Support the management of vehicular and pedestrian traffic, particularly during public and private events.
• Responsible for ensuring the safety and quality of the guest experience (visitors, guests and students).
  • Provide a visible staff presence throughout all public spaces among buildings and grounds.
  • Able to provide assistance and helpful instructions/directions to guests.
  • Supports safe and expeditious routing of guests.
  • Able to comfortably take first action steps in case of an emergency.

Required

• Good organizational, interpersonal, and communications skills.
• Ability to work nights and weekends.
• A self-motivated performer.
• Reliable mode of transportation.
• Familiarity with safe use of common hand tools.

Desirable

• Related work experience.
• Basic mechanical understanding and knowledge or ability to learn.
• Basic Microsoft Office product experience.

Responsibilities

• Delivers excellent customer service in all facets of work.
• Ability to multi-task in a fast-paced environment.
• Able to move from task to task and remain flexible to changing assignments as needed.
• Works well in a diverse team and in a supervised and unsupervised environment.
• Required to have a flexible work schedule and willing and able to work weekends and as needed in evenings for special events.
• Acts as a contact person in case of emergencies and reports situation to appropriate parties, using required reporting procedures, as well as contacting 911 for assistance when needed.
• Handles difficult situations with tact and respect and reports issues to supervisor in a timely manner with accurate details.
• Identifies a situation that requires the attention of a supervisor or leadership team member.

Skills and Abilities

• Detail oriented and able to multi-task in a fast-paced potentially noisy environment.
• Proven ability to problem solve in real time.
• Bilingual with a preference for conversational fluency in Spanish helpful.

Physical Demands / Working Conditions

• Must be able to work for extended periods in one location, standing, bending and lifting.
• Must be able and willing to move periodically and quickly between buildings and outside areas.
• Must be able to lift 40 pounds.
• Must be willing to work outside in all sorts of weather based on given assignment.
• Must be able to move around the Garden serving as a visible presence, to be familiar with exhibit and event locations in order to report to work locations.

Note: Duties described above, other duties and physical demands have been identified as essential.

Education and Experience

• High school education or GED required
• 1-year prior experience working with the public in the hospitality field preferred
• Proficient in Outlook and Microsoft Office Products preferred
• Experience using mainstream telephone platforms

Employees of Lewis Ginter Botanical Garden

• Must comply with provisions of the current Employee handbook, all published personnel policies and the requirements of their individual job descriptions
• Must perform all duties in a manner consistent with a public garden serving all individuals and families in accordance with the organizations strategic plan and directives of inclusion, diversity, equity and accessibility
• Must be aware of surroundings and vigilant to threats to the safety of visitors, volunteers, and staff or to security of their property, ensuring that all concerns are reported promptly
• Must report all injuries and incidents immediately and ultimately in writing to supervisor(s) and to Human Resources
• Must ensure compliance with all applicable federal and state laws and regulation
• Must perform other duties as assigned by supervisor

Please submit cover letter and resume to [email protected].

Salary: $15 per hour 

Garden Overview

Mission
We connect people to plants by inspiring communities to explore and conserve nature.

Vision
We are a Virginia garden of international significance leading in horticultural and educational excellence. We cultivate experiences that enhance each person’s relationship with the natural world.

Values
Responsibility, Innovation, Integrity, Hospitality and Inspiration

Founded in 1984, Lewis Ginter Botanical Garden is a non-profit garden located in Richmond, Virginia’s Lakeside neighborhood. The Garden encompasses 82 acres, four lakes, 5,500 unique taxa of plants within 15 distinct outdoor gardens, 11 major buildings including a conservatory and greenhouse, plus an 80-acre branch site, the Lewis Ginter Nature Reserve. Annually, Lewis Ginter engages over 17,000 students in innovative and exciting
education programs. This cadre of identified learners is just a fraction of the more than 400,000 annual visitors to the Garden. In recent years, the Garden has been honored with inclusion in several top ten lists for botanical gardens in North America.

Lewis Ginter Botanical Garden is an Equal Opportunity Employer. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin in the hiring, retention, or promotion of employees. We support the diversity and inclusion policy adopted by The American Public Gardens Association: to create an equitable, diverse and inclusive culture where the contributions of all community members are valued, respected and appreciated.

Job Description
The Facility Events office coordinates over 300 events a year at the Garden in 12 different venues and gardens, which includes corporate/nonprofit clients as well as private events and weddings. Proceeds from facility rentals directly support the Garden’s mission as being a primary resource for learning about the botanical world. This position serves as a representative of the Garden to all event clients and guests for questions and coordination needs during events and demonstrates our core value of hospitality by ensuring that customer service is first and forem0st. We achieve this by providing a welcoming and helpful experience to all guests, and demonstrating a positive and supportive environment for staff, guests and volunteers.

Responsibilities

Day of Event 
• Posts temporary event signage based on booked events/venues.
• Inspects event venue(s) to ensure the physical event setup is complete and accurate and venue is ready for guests.
• Supports the Food and Beverage provider for event setups and needs.
• Works closely with client to ensure room or site setup is correct and assist with any AV setup.
• Supports operations and custodial teams with last minute adjustments or needs.
• Directs guests to appropriate parking areas and event entrances.
• Greets and checks-in guests and provide event and/or basic Garden information as needed.
• Assists late guests to venue and monitor venue for possible noise conflicts due to multiple events in the
Garden.

Additional Responsibilities for Wedding Events
• Directs vendors to appropriate venue(s) based on vendor information form(s) and in compliance with rental contract terms and conditions.
• Serves as liaison to bridal party or wedding planner upon arrival and during their set up, direct musicians as appropriate to ceremony or reception site location. Direct guests to appropriate parking areas and event entrances.
• Ensures other FESA’s are in place as needed, if needed.
• Monitors ceremony venue(s) for compliance with mandatory ceremony start time and rental term requiring
acoustical ceremony music.
• Direct guests from ceremony to reception venue and be accessible for guest questions.
• Monitor reception music at Bloemendaal House to ensure compliance with rental term related to reception music start time and Henrico County noise ordinance.

Skills and Abilities
• Excellent customer service and effective communications skills with people at all levels and in various settings via multiple communication tools.
• Comfortable working face to face with guests.
• Presents oneself with a professional, yet friendly attitude and appearance.
• Proven ability to work with others in a cooperative and collaborative manner.
• Ability to understand and differentiate priority of job responsibilities and customer requests.
• Ability to multi-task in a fast-paced environment.
• Works well under pressure, is able to problem solve quickly, and can respond to difficult situations and a kind and courteous manner.
• Knowledgeable about facility rental terms and conditions, especially key terms that may affect multiple
events.
• Willingly integrates work of department with the efforts of other departments (particularly guest/visitor
services, operations, and catering).
• Make recommendations for facility rental event logistics.
Physical Demands / Working Conditions
• Must be able to lift 20 pounds intermittently.
• Must be able to work outdoors in all seasonal extremes.
• Must be able to walk quickly between all garden venues.

Education and Experience
• 2 years post high school education preferred.
• 1-2 years customer service experience in food service or hospitality field.
• General understanding of event coordination.

Each Employee of Lewis Ginter
• Must comply with provisions of the current Employee Handbook, all published personnel policies and the requirements of their individual job descriptions.
• Must conduct herself or himself and perform all duties in a manner consistent with a public garden serving multigenerational and multicultural individuals and families, and in accordance with directed practices and procedures.
• Must be aware of surroundings and vigilant to threats to the safety of visitors, volunteers, and staff or to the security of their property, ensuring that all concerns are reported promptly.
• Must report all mishaps, injuries, and incidents immediately and ultimately in writing to supervisor(s) and
to Human Resources.
• Must ensure compliance with all applicable federal and state laws and regulations.
• Must perform other duties as assigned by supervisor.
• Have proof of a COVID-19 vaccine.

To apply, please send a cover letter and resume to [email protected]

Salary: $15.00 per hour

Job Description

Our Horticulture staff exhibits a tireless commitment to creating new and innovative gardens and displays that delight and inspire visitors of all ages and from all backgrounds.  We are committed to demonstrating the use and cultivation of a wide palette of native and exotic plants suitable for use in Central Virginia and strive to maintain our collections to the highest standards in an environmentally responsible way.  We think independently, work collaboratively, and are unified in our passion for horticulture.  We come from diverse backgrounds and celebrate different ways of being, in ourselves and in others.

The work of the Living Collections and Horticulture teams will be supported by an inquisitive, dynamic, hard-working and enthusiastic intern, who is excited about increasing their understanding of botanical garden plant record-keeping, plant nomenclature, the collection management system IrisBG, and public gardens interpretation. The intern will work with a variety of plant records tasks such as receiving & inventorying plants, maintaining plant display labels and accession tags, photographing & mapping plant material, and crafting interpretive content.  See “Responsibilities” for more information.

Responsibilities

The Plant Records Intern will work with the Living Collections & GIS Manager, plant records volunteers, and Horticulture staff to support a mission-driven plant records work such as:

• Support the organized administration of plant-related invoices and other documentation.
• Research plant taxa as requested; input information and hyperlinks into IrisBG.
• Accurately transcribe accession updates and field inventory results into IrisBG, Excel, or other.
• Carry out field inventories of plant material as requested.
• Photograph plant material as requested; organize, rename, and upload selected photographs.
• Utilize any Garden tools and equipment safely and correctly.
• Work collaboratively with achieve excellence in plant records and living collection administration.

Skills and Abilities

• The willingness to learn the scientific and common names for a variety of plant material.
• The ability to responsibly use computers, printers, scanners, and other peripherals.
• Proficiency in Microsoft Office suite of applications including Outlook, Excel, Teams, PowerPoint.
• Proficiency in collection management systems such as IrisBG, or willingness to learn.
• Mindset toward critical thinking, clear communication, and task management.
• Keen organizational mindset with a detail-oriented focus on accuracy in administrative work.
• The ability to follow written and verbal instructions.

Physical Demands / Working Conditions

• Must be able to remain in a stationary position 70% of the time.
• Must be able to traverse both paved and unpaved paths including mulch, turf, and gravel.
• Must be able to work out of doors for 1-2 hours at a time.
• Must be able to frequently operate a computer and other office productivity machinery, such as smart tablet, computer printer, scanner, copy machine, and camera.
• Must possess the ability to observe details at close range (within a few feet of observer).

Note: Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.

Education and Experience

• Preferred: current student in or graduate from a program in plant science, biology, environmental science, ecology, or related field.

 

Each employee of Lewis Ginter Botanical Garden

• Must comply with provisions of the current Employee handbook, all published personnel policies and the requirements of individual job descriptions; use tools and equipment safely & correctly.
• Must perform all duties in a manner consistent with a public garden serving multigenerational and multicultural individuals, families, and in accordance with directed practices and procedures.
• Must be aware of surroundings and vigilant to threats to the safety of visitors, volunteers, and staff or to security of their property, ensuring that all concerns are reported promp
• Must report all injuries and incidents immediately, ultimately in writing, to supervisor(s) and
• Must ensure compliance with all applicable federal and state laws and regulation
• Must perform other duties as assigned by supervisor.

To apply, please send cover letter and resume to [email protected].

MARKETING INTERN 

The Marketing Department strives to build the Lewis Ginter Botanical brand and support the mission to connect people to plants by inspiring communities to explore and conserve nature. This is a paid internship; hours are flexible but require a minimum of 150 hours per semester and 10-15 hours per week.

RESPONSIBILITIES:

• Assist in supporting the Garden’s social media efforts. This involves monitoring (including some weekends) and creating content.
• Write for the Garden’s blog.
• Help make updates to the Garden’s website.
• Post Garden info to websites such as tourism sites and media calendars.
• Take and upload digital photos and video of the Garden.
• Assist with events as needed.
• Provide general office and project support for the Marketing Department.
• Work with the Chief Marketing Officer and Digital Content Strategist to help meet the needs of reporters and photographers.

QUALIFICATIONS:

• Experience using social media; experience using for a business or brand is a plus. (Facebook, Instagram, Twitter, LinkedIn, Pinterest and TikTok.)
• Strong writing and communication skills.
• Ability to work on computers and use a digital camera.
• Some simple graphic design skills and the ability to use or to learn Photoshop and WordPress.
• Should be prepared to work in a business environment, including meeting deadlines, working alone and as part of a team, and multitasking.

INTERNSHIP TRAINING INCLUDES:

• Social media use in a business setting.
• Writing blog posts and optimizing content for SEO.
• Building photography, videography and graphic skills.
• Marketing and public relations experience in a non-profit setting

TO APPLY:

Candidates are asked to submit the following to [email protected]:

• Resume
• a writing sample (preferably a blog post, news article or social media post)
• An informal cover letter detailing your interest in the specific internship and how you hope this experience will help you reach your educational and career goals. Please also let us know if you plan to pursue this internship for credit and list your scheduling availability (start/end dates, days/times available)
• Optional: links to social media account/s
• In addition, we ask candidates to have at least one recommendation on LinkedIn

DEADLINES FOR APPLICATIONS:

Spring Semester/December 15th
Summer/March 15th