Full Time Openings

Operations Housekeeping Team Leader

Job Description: 

The Housekeeping Team Leader is a working supervisory position overseeing the Operations Housekeeping team and performing daily operations tasks.  The successful candidate must be able to work alongside those he/she manages, appropriately delegate tasks, and provide guidance and training as needed. He/she will be able to coordinate all activities with affected staff within the Operations Department. The Operations Department is responsible for all custodial and housekeeping services, assisting in day-to-day functions of the Garden, and preparation and coordination for private and public events, including the annual event Dominion GardenFest of Lights.

Responsibilities:

• Sets and maintains high standards for the appearance of the interior and exterior of all buildings and public areas on a daily basis
  • Work to include, but is not limited to, vacuuming, dusting, cleaning windows, deep cleaning, floor maintenance, sanitation of public areas, etc.
  • Clean and maintain all facilities and necessary equipment
  • Monitor Housekeeping staff performance and update their tasking lists as needed
  • Order and inventory all supplies needed to maintain facilities
  • Collect and remove all trash and litter from the buildings and grounds on a daily basis
• Works directly with the Housekeeping team in scheduling, performing, tracking, and completing operational tasks
• Exemplifies leadership qualities, assists in employee training and development, and promotes a team-oriented work environment including maintaining good morale of paid and unpaid staff
• Assists in monitoring staff performance and notifies Operations Manager of any concerns and makes recommendations for increased efficiency
• Assists and trains staff in using equipment and following procedures that ensure safety and increases efficiency
• Proactively finds/anticipates operational support needs and prioritizes issues as they arise
• Works with Operations Manager and Maintenance Coordinator to ensure adequate coverage of the Garden during open hours, which includes week nights and weekends
• Monitors upcoming event sites to evaluate needed additional operational and housekeeping attention
• Apprises supervisor of maintenance issues, repairs, and supplies needed in a prompt manner
• Ensures proper inventory control measures are in place and used
• Responds to requests of all departments/staff members for Operations assistance as directed by supervisor

To apply, please see the full job description(pdf) and submit an application, resume, and cover letter to Operations Manager, Justin Brown, [email protected].

Operations Assistant

Job Description: 

The Operations Assistant is responsible for assisting in day-to-day functions of the Garden, preparation and coordination for private and public events and exhibits, as well as custodial and housekeeping duties under the supervision of the Operations Team Leader.  A successful candidate must have the ability to communicate effectively with staff of all levels and interact with Garden visitors and volunteers in a cheerful and positive manner. They must be able to work independently without supervision as well as alongside other members of the Operations team.

Responsibilities:

• Set-up of tents, tables, chairs, etc., for all ongoing Garden events, including rental events and in-house functions
• Collect and remove all trash and litter from the buildings and grounds on a daily basis
• Clean and maintain the appearance of the interior of all buildings and grounds on a daily basis including housekeeping responsibilities
• Respond to requests of all departments/staff members for Operations assistance, as directed by supervisor
• Organize and maintain equipment and storage areas
• Assist with all components of the operations of the Garden
• Provide information and directions to visitors and guests of the Garden or appropriately direct them to the Robins Visitors Center for assistance
• General repair and maintenance of all structures, vehicles, equipment, and utilities
• Maintain accurate maintenance records
• Assist with special construction and maintenance projects
• Use departmental communication tools effectively and correctly including set-up sheets, scheduling task lists, clock-in computers and radios
• Installation and deinstallation of outside garden areas and inside facilities for Dominion Energy GardenFest of Lights to include: light installation, display set up, construction for securing displays, electrical testing, running extension cords, etc.

To apply, please see the full job description(pdf) and submit an application, resume, and cover letter to Operations Manager, Justin Brown, [email protected].

Operations Assistant: Housekeeping

Job Description: 

The Operations Assistant in Housekeeping is responsible for assisting in day-to-day functions of the Garden including custodial and housekeeping duties.  A successful candidate must have the ability to communicate effectively with staff of all levels and interact with Garden visitors and volunteers in a cheerful and positive manner. They must be able to work independently without supervision as well as alongside other members of the Operations team.

Responsibilities:

• Clean and maintain facilities including, but not limited to, cleaning and sanitizing restrooms and public areas, vacuuming, dusting, cleaning of windows, emptying trash cans, floor cleaning and maintenance, and deep cleaning as requested
• Clean facilities, rental spaces, classrooms and equipment between functions
• Keep all storage areas clean, organized and stocked
• Respond to requests of all departments/staff members for housekeeping and operations
• support, as directed by supervisor
• Set and maintain high standards for the appearance of the interior and exterior of all buildings and public areas on a daily basis
• Perform duties efficiently and effectively to include proper and safe use of cleaning supplies
• Apprise supervisor of maintenance issues, repairs and supplies needed in a prompt manner
• Use departmental communication tools effectively and correctly including radios, clock in computers and task list schedules
• Provide information and directions to visitors and guests of the Garden or appropriately direct them to the Robins Visitors Center for assistance

To apply, please see the full job description(pdf) and submit an application, resume, and cover letter to Operations Manager, Justin Brown, [email protected].

Part-Time Openings & Internships

Seasonal Operations Assistant: Housekeeping

Job Description: 
The Seasonal Operations Assistant in Housekeeping is responsible for assisting in day-to-day functions of the Garden including custodial and housekeeping duties. A successful candidate must have the ability to communicate effectively with staff of all levels and interact with Garden visitors and volunteers in a cheerful and positive manner. They must be able to work independently without supervision as well as alongside other members of the Operations team.

Responsibilities:

• Clean and maintain facilities including, but not limited to, cleaning and sanitizing restrooms and public areas, vacuuming, dusting, cleaning of windows, emptying trash cans, floor cleaning and maintenance, and deep cleaning as requested
• Clean facilities, rental spaces, classrooms and equipment between functions
• Respond to requests of all departments/staff members for housekeeping and operations support, as directed by supervisor
• Set and maintain high standards for the appearance of the interior and exterior of all buildings and public areas on a daily basis
• Perform duties efficiently and effectively to include proper and safe use of cleaning supplies
• Use departmental communication tools effectively and correctly including radios, clock in computers and task list schedules
• Provide information and directions to visitors and guests of the Garden or appropriately direct them to the Robins Visitors Center for assistance

To apply, please see the full job description(pdf) and submit an application, resume, and cover letter to Operations Manager, Justin Brown, [email protected].

GardenFest Admissions Associate

Job Description

Customer Service:
·         Provides excellent customer service to guests, visitors, volunteers, event and program attendees coming through the Visitors Center.
·         Acts as the “face of the Garden” by genuinely welcoming each visitor with knowledge of the Garden, helpfulness, empathy and eagerness to be of service.
·         Stays informed of all GardenFest events and nightly activities and is able to provide information to visitors regarding special events, Gift Shop hours, Café and Tea House hours and menus.
·         Is proactive in assessing visitors needs quickly, ie: offering assistance or directions, locating wheelchairs or strollers, providing directions, offering help if visitor appears in need of help.
·         Answers the Garden’s general delivery phone line and responds, expedites calls or returns calls appropriately and in a timely fashion.
·         Ability to handle difficult situations with tact and respect and reports issues to supervisor or MOD in a timely manner and with accurate details.
·         Is readily able to identify a situation that requires the attention of a Manager on Duty and acts accordingly.
·         Acts as a contact person in case of emergencies and reports situation immediately to Manager on Duty or 911 for assistance.
·         Presents oneself with a professional, yet friendly attitude and appearance.
·         All other requests as made by supervisor.
Cashier:
·         Handles payment in exchange for admissions and GardenFest tickets.
·         Performs Membership sales functions.
·         Responsible for all cash and credit card transactions; following established procedures for opening and closing assigned register.
·         Responsible for following opening and closing procedures for the front desk as instructed by supervisor.
·         Has working area organized and is ready to conduct business and keeps area tidy for following day’s shift.

To apply, please see the full job description(pdf) and submit an application, resume, and cover letter to Visitors Center Coordinator Robin Gregson, [email protected].

Public Relations & Marketing Intern (Social Media)

The PR department strives to build the Lewis Ginter Botanical brand through all communication and concentrates efforts on publicity or “free” exposure for the Garden.  By supporting all areas of the Garden, public relations and marketing works to entice people to visit, and to engage them in a relationship with the Garden.

Lewis Ginter Botanical Garden connects people through plants to improve communities.

General job duties of Public Relations Interns:

• Work with director of public relations and public relations coordinator to help meet needs of reporters and photographers.
• Help update calendar events on the Garden’s website
• Post Garden info to websites such as tourism sites and media calendars
• Research and write basic news releases
• Take and upload digital photos of the Garden
• Assist with events as needed
• Provide general office and project support for the PR & Marketing Dept.
• Assist in supporting the Garden’s social media efforts as needed, including filming and edit movies.
• Write blog posts and tell stories for the Garden’s blog.

Qualifications:

• Strong writing & communication skills
• Ability to work on computers and use a digital camera
• Some simple graphic design skills and the ability to use or to learn PhotoShop & WordPress
• Should be prepared to work in a business environment
• Ability to work on deadline
• Should be able to work alone and as part of a team
• Experience using Flickr, YouTube, Twitter, Facebook, LinkedIn, Tumblr, Instagram, Pinterest, Google+, blogging is helpful

Internship training includes:

• Press release formats and AP style
• How to write to encourage news coverage and create public interest
• The opportunity to learn more about social media and using it to connect with the community & to pitch stories

This internship is offered year-round. Hours are flexible, but require a minimum of 150 hours per semester,  and 10-15 hours per week. We also welcome interns and volunteeers who are not students. This is an unpaid internship.

To apply please send the following to Ms. Jonah Holland, PR & Marketing Coordinator at [email protected].

• Resume
• 2 writing samples
• Cover letter detailing your interest in the specific internship and how this experience will help you reach your educational and career goals, and your scheduling availability (start/end dates, day/times available).
• 2 recommendations (preferably on LinkedIn)

Deadlines for applications (somewhat flexible):

Fall Semester/August 25
Spring Semester/November 30
Summer/March 15