Accessibility

INCLUSION, DIVERSITY, EQUITY, AND ACCESSIBILITY STATEMENT OF SUPPORT

Lewis Ginter Botanical Garden celebrates the diversity of all people, just as we honor the diversity of plants and ecosystems in our world. We invite and welcome people of all abilities, backgrounds, races, religions, ages, cultures, genders, and sexual identities as visitors, members, partners, volunteers and staff. As an organization, we are committed to creating an inclusive, diverse, equitable and welcoming culture in which the contributions of all are valued, respected and appreciated. We are dedicated to making our gardens, exhibitions, programs, collections and facilities accessible to all.

The land in this region was first home to indigenous people whose stewardship we respect and acknowledge. We seek to be a garden for the ages; a garden for cultivating community; and a garden for healing and awakening mind, body and spirit. We are passionately committed to making this vision possible for all.

Just as a garden requires ongoing cultivation and tending, we pledge to continually reflect on and adapt our practices to ensure that we uphold this policy. We invite you to reach out at (804) 262-9887 or [email protected]. if you have questions, suggestions, or wish to provide feedback about how we can better accommodate you. Please join us as we continue striving to create a welcoming culture in the community we share!

ACCESSIBLE PATHWAYS

Garden walkways and paths are mostly hardscapes, with main walkways comprised of aggregate concrete, sealed concrete, paving stone, asphalt, and brick.  Outside we have ramps available anywhere there are stairs, such as the Fountain Garden and into the Conservatory. The fall in the terrain along the top of the main path between the Asian Valley entrance and Central Garden to the entrance of the West Island Garden is about 22 feet (over a distance of 520 feet). Kroger Community Kitchen Garden and Children’s Garden have pathways with ADA accessible mulch. The Children’s Garden wheelchair-height planting beds are filled with sensory-stimulating plants.  Please note that due to the historic nature of the property, some areas may present challenges to those using wheelchairs or walkers. 

ADMISSION

Admission to Lewis Ginter Botanical Garden is $8-14 and free for Garden members.

Visitors with a SNAP or WIC EBT Card or the Fresh EBT app can enter for $1 admission for adults and free for up to six children (Age 17 and under), as part of Museums for All.  Museums for All family memberships are also available for $5 per year. 

Personal Care Attendants

Lewis Ginter Botanical Garden offers complimentary admission to paid and unpaid personal care attendants assisting guests with disabilities during their visit. 

AMENITIES

Restrooms

Visitors will find a wheelchair-accessible gender-inclusive/family bathroom on the left side of Bloemendaal House.

Changing tables are available in bathrooms in the Robins Visitor Center, Kelly Education Center and Children’s Garden.

Water

Reducing waste is important in being a good steward of the environment. Please bring your own refillable water bottle to fill at our touchless water bottle refilling stations; Guests will find water bottle filling stations in the Robins Visitor Center and Kelly Education Center. 

Low-Sensory Areas

Visitors in need of a quiet space may enjoy outdoor escapes like the Lace House gazebo adjacent to Bloemendaal House, the Streb Garden gazebo adjacent to Lake Sydnor or the East Gate sitting area in Flagler Garden. We will be happy to show you these areas on the Garden map when you arrive.

Parking

Lewis Ginter Botanical Garden offers free surface lot parking. Please note, on our busiest days, parking may fill to capacity. 

Accessible parking spaces are available in all parking lots. Parking spaces located closest to the entrance of the Garden are reserved for visitors who are mobility challenged. Visitors in wheelchairs can enter the Garden using either the group entrance or the main entrance of the Robins Visitor Center. Visitors can also be dropped off at the front entrance to the Robins Visitor Center where they can wait to meet the rest of their group.

Bike Racks & Public Transportation

Though the Garden is not currently serviced by public transportation, we encourage the use of bicycles to get to the Garden and you will find bike racks located outside the Robins Visitor Center.

BLOEMENDAAL HOUSE

Bloemendaal House is open for special events and private rentals only. The first floor of Bloemendaal House is wheelchair and stroller accessible.  There are wheelchair-accessible bathrooms on the left side of the building and wheelchairs and strollers can also enter the house via this route.  

BREASTFEEDING

Breastfeeding is welcome in all areas of the Garden. We do not have a separate lactation area, however, we do have couches in the Lora Robins Library reading room and seating areas around the Garden. If you would like a private space to breastfeed your child, please see a staff member.

EDUCATION

Our experienced outdoor educators enjoy working with a wide range of developmental and cognitive levels and we can tailor your students’ learning experience to the specific needs of your group upon request. We can offer enhanced sensory opportunities and tactile experiences for any class. Please contact us at (804) 262-9887 x322 to discuss your group’s needs. 

We also offer vocational learning for groups and we would love to partner with your school or organization. 

Adult Education  

If you are taking an adult education class at Lewis Ginter Botanical Garden and need an accommodation, please reach out to us and we will do our best to help. Contact [email protected] or 804-262-9887 x328.

Garden Guides lead group tours (for 15+ people) and can customize tours for those with physical or developmental challenges, including a sensory tour.  Contact [email protected] or 804-262-2887 x250.

SERVICE ANIMALS

Service animals are welcome at all times. Under the Americans with Disabilities Act, a service animal is defined as “a dog that has been individually trained to do work or perform tasks for an individual with a disability.”  Service animals must be on a leash and never left unattended. You are responsible for controlling your service animal’s behavior and for cleaning up after your service animal. 

Pets are welcome only on select Fidos nights. 

OTHER ACCOMMODATIONS

Tactile Map: We have a limited number of 11×17 inch tactile maps of the Central Garden available for visually impaired visitors to borrow and return.  

Audio Tours: Access a free audio tour of Lewis Ginter Botanical Garden’s top 10 highlights on your cell phone, or from home. 

Spanish: Spanish speaking visitors can access basic visitor information in Spanish on the website.

FOOD & FOOD ALLERGIES

The Garden has two on site restaurants, the Garden Cafe and the Robins Tea House, both have indoor and outdoor seating. Food at both restaurants and event catering is provided by our food partner Meriwether Godsey. 

They can accommodate most special diets on request; vegetarian, vegan, gluten-free and other allergies.  However, our facilities do process wheat, dairy and nuts.