Accessibility

Wheelchairs

A limited number of wheelchairs are available in the Robins Visitors Center on a first-come, first-served basis. Guests are welcome to bring personal motorized wheelchairs or scooters into the Garden. The Garden’s two dining facilities, the Garden Cafe and Robins Tea House, are accessible by wheelchair. Handicapped accessible parking spaces are available in all parking lots. The accessible spaces closest to the Robins Visitors Center are on the group entrance side of the building. The Robins Visitors Center is reached easily via handicapped-accessible sidewalks and automatic doors at the main and group entrances.

Accessible Pathways

Garden walkways and paths are mostly hardscape, with main walkways comprised of aggregate concrete, sealed concrete, paving stone, asphalt and brick.  We have ramps available anywhere there are stairs, such as going access into the Fountain Garden and into the Conservatory. The fall in the terrain along the top of the main path between the Asian Valley entrance and Central Garden to the entrance of the West Island Garden is about 22 feet (over a distance of 520 feet). Don’t miss the view from the top of our wheelchair-accessible CWDKids Treehouse.  M&T Bank Butterflies LIVE! is wheelchair accessible, and all mobility-assistance devices are allowed.  Please note that butterflies sometimes like to land on the floor, so we ask those in wheelchairs and walkers alike to please be careful of butterflies that may be on the floor.

Service Animals

Service animals are permitted at all times.