• Fully vaccinated guests can enjoy the Garden inside and outside without wearing a mask or physically distancing. For those who are not fully vaccinated, masks are required indoors at all times and outdoors when 6-foot social distancing is not possible. Exceptions: children under age 5 and those with medical conditions (if so, please physically distance at all times for the safety of all).
• See all of our guidelines, get helpful tips, and see what to expect on our Plan Your Visit page.
• Please note that the Garden continues to follow directives set by the Commonwealth of Virginia and guidelines from the Centers for Disease Control.

Yes, you are welcome to visit even if you are not a Garden member. Advance tickets are available, but not required.  Garden members get unlimited regular daily admission, free admission to GardenFest on select nights and discounts on other nights. If you’d like to join as a Garden member you can do that online, in person, or over the phone with our membership department.

Fully vaccinated guests can enjoy the Garden inside and outside without wearing a mask or physically distancing. For those who are not fully vaccinated, masks are required indoors at all times and outdoors when 6-foot social distancing is not possible. Exceptions: children under age 5 or those with a medical condition. If you have a medical condition and cannot wear a face covering, please practice social distancing at all times for the safety of others.

You may want to bring a water bottle (we have a touchless water bottle refilling station) and, as always, dress for the weather.  Outside food and picnics are not allowed to be brought into the Garden. 

The Conservatory is open. The Garden Shop is open 10 a.m. – 5 p.m., daily. The Garden Shop does not require a ticket to enter but please enter through the Robins Visitors Center and check-in at the desk.  The Lora Robins Library is open (as of July 1, 2021). Bathrooms in the Visitors Center and select restrooms in the Kelly Education Center and the Children’s Garden are open.  You can also visit the Garden Shop Online.

WaterPlay, in the Children’s Garden, will remain closed for the summer, due to COVID. Look for some new activities including the Fairy Forest along the Tree Trail in the Children’s Garden.

Yes. We have loaner wheelchairs for members and guests. You may also want to read more about the Garden’s accessibility.

Unfortunately, due to COVID-19, we are currently not able to provide loaner strollers. Please bring your own stroller if you need one.

The Garden is open rain or shine. Please be advised that in the case of tornado or hurricane warnings, guests will be directed to seek shelter. Tickets are non-refundable and Garden member tickets are non-transferable.

All professional photography sessions must be scheduled in advance and paid in full at the time of booking through the Facility Rental Department at (804) 262-9887, x345 or x224. We do charge a fee. Photo Sessions are available Monday through Friday from 9:30 a.m. – 3:30 p.m. These sessions include complimentary admission for up to six guests; all others must pay regular Garden admission.  To learn more, see our website.

Learn more about food service at the Garden. Outside food or picnics are not allowed to be brought into the Garden. 

It’s good to stay hydrated. You may want to bring water to drink (we have a touchless water bottle refilling station). Also, bottled water is for sale in the Garden Shop.

No. Butterflies LIVE! will return in 2022.

See our new exhibition M&T Bank RESTORE: The Healing Power of Nature! We always have plenty in bloom! If you are wondering what will be in bloom during your visit, please visit our month-by-month What’s in Bloom pages.

Yes! You can see the rules and details on our GardenFest Instagram contest page.

Yes! We still have KidQuests and there are several to choose from! You can print your own at home and bring it with you or pick up at the Welcome Wall in the Robins Visitors Center.  We have a Butterflies KidQuest (PDF) and other KidQuests and activities you can do at home. Please note, we will not be giving out prizes for completed KidQuests. 

We can accommodate in-person purchases and renewals. You can also renew online before your visit and bring your confirmation email with you to expedite the check-in process until your new membership card is mailed to you.

Yes, the Garden Shop is open from 10 a.m. to 5 p.m. daily.  Fully vaccinated guests can enjoy the Garden inside and outside without wearing a mask or physically distancing. For those who are not fully vaccinated, masks are required indoors at all times and outdoors when 6-foot social distancing is not possible.  Select items are available at our online store. 

The Garden Shop offers touch-less transactions for credit cards only and an emailed receipt. We also take cash or checks. For the safety of all, we have installed sneeze guards in our cash register area. Look for sanitizer stations as well. 

Yes,  you can shop from the safety of your home at shop.lewisginter.org or we will be happy to help you over the phone if you call Wednesday through Sunday: 804-262-9887 x325.  We offer quick shipping or curbside pick-up at our shop.

No, the Garden Shop carries a large array of products from home décor to garden accents and unfortunately, we are unable to offer everything for shipping or online purchase at this time. You can always call us and we will help you purchase items over the phone if you don’t see what you are looking for online.

Yes! Enjoy a self-guided tour with no appointment necessary. Visit during the Garden’s regular operating hours of  9 a.m. to 5 p.m., daily. (Please note: the last Self-Guided tour time is available at 3:30 p.m.) Simply scan the Self-Guided Wedding Tour QR Code located at the Admissions Desk in the Robins Visitors Center. No admission fee is required and you will be free to tour the venues on your own. (Please know that access to some areas may be limited due to previously scheduled events, and for the safety of our guests due to the current coronavirus pandemic. The interior of the Bloemendaal House is closed to the public).
You can also view the Wedding and Event Venue Virtual tour playlist on YouTube.

Questions? Please email  [email protected] or call 804.262.9887 x345.

Please contact Facility Events at [email protected] or call 804.262.9887  x224

Please contact Facility Events at [email protected] or call 804.262.9887 x224 or x345