VISITING DURING COVID FAQs
Online tickets are not required, for daytime admission. Please read our Visit Planner for more information.
General FAQs
What protocols and safety measures does the Garden have in place? Are masks required?
Safety is our top priority. Masks are strongly encouraged while inside (including the Conservatory.) Please remember to bring your mask for indoor use and to practice social distancing.
I’m not a member, can I still visit?
Yes, you are welcome to visit even if you are not a Garden member. Advance tickets are not required. Garden members get unlimited regular daily admission, free admission to GardenFest on select nights and discounts on other nights. If you’d like to join as a Garden member you can do that online, in person, or over the phone with our membership department.
What should I bring?
You may want to bring a water bottle (we have a touchless water bottle refilling station) and, as always, dress for the weather. Outside food and picnics are not allowed to be brought into the Garden.
Are all areas of the Children's Garden open?
All areas of the Children’s Garden are open except WaterPlay. The Garden’s WaterPlay is currently closed due to maintenance issues. The Garden is working with vendors and contractors to bring Waterplay back as quickly as possible.
What about wheelchairs and strollers?
We have loaner wheelchairs and strollers for members and guests on a first-come, first-served basis. The Garden wheelchair and stroller-friendly. Learn more about the Garden’s accessibility.
I want to take bridal portraits, engagement, wedding, or family photos at the Garden. Do you charge a fee?
All professional photography sessions must be scheduled in advance and paid in full at the time of booking through the Facility Rental Department at (804) 262-9887, x345 or x224. We do charge a fee. Photo Sessions are available Monday through Friday from 9:30 a.m. – 3:30 p.m. These sessions include complimentary admission for up to six guests; all others must pay regular Garden admission.