TERMS AND CONDITIONS

GardenFest Dinners

This service is offered for groups of 15 or more* and includes semi-private dining for one hour and fifteen minutes in the Robins Room located in the Robins Visitors Center. This service is offered Monday nights only and is not suitable for groups planning to have a meeting, speaker, or music as there may be multiple groups dining together at the same seating time. Seating times offered are 5:30 and 7:30 pm.

GardenFest Dinner Menu

The menu for this reservation is listed on the confirmation letter provided at the time of making your reservation. Please note you will be sharing the same buffet line with other groups in the space. We cannot guarantee a separate buffet for your group.

Alcoholic Beverage Services

A cash bar serving beer, wine, and soft drinks will be available in the room.
A consumption bar is available by reservation.

GardenFest Dinner Setup

The Robins Room is preset using round tables and 8 chairs. Customized setups are not available with this package.

Guest Check-In/GardenFest Tickets

The client must check in at the designated “Will Call” table located in the Atrium of the Robins Visitors Center to pick up admission tickets for their group.
GardenFest tickets may also be picked up by individuals if a guest list is supplied to a Facility Events Coordinator within one business day of the event.

Deposits

A $100 non-refundable deposit paid by credit card is required at the time of booking to guarantee a client’s reservation. The deposit will be applied to the total amount due.

Payment

A final minimum headcount and payment is due 7 business days prior to the event. If the client does not provide or confirm a credit card number at 7 business days prior to the event the credit card on file will be charged for the amount of guests given at the time of making the reservation. Clients may add additional guests only up to 2 business days prior to the event and payment for additional guests must be made at that time. No changes may be made to final headcount less than 2 business days prior to the event. Client must contact a Facility Events Coordinator at (804) 262-9887, ext. 224 or 345 to make final payment and process additional guests. No refunds are offered after the minimum headcount is received 7 business days prior to the event.

Cancellation

Reservations may be cancelled by the Garden at any time due to non-payment of deposits or fees. The Garden reserves the right to offer a shortened or adjusted event if the group has a late arrival; event fees are not adjusted due to late arrival. The Garden may cancel an event for any group arriving over 30 minutes late.

Reservations cancelled by the client may be subject to the following penalties:

• Prior to 7 business days before the reservation, the client forfeits 100% of the deposit amount.
• Within 7 business days prior to the event, the client is responsible for the full amount of scheduled program.

Disclaimers

Prices may change, but not once a party is booked.