Guests must prepurchase tickets before arrival and tickets are online ONLY (no walk-ups). Members must also reserve their tickets online; members, if you have not used our online ticketing system before, you will be asked to “create an account” (our online ticketing system is separate from our membership system).  Here are tips for getting tickets/setting up an account. The Garden is open daily, 10 a.m.-5 p.m. All food service is at the Robins Tea House. Guests can order in-person or online: here’s all you need to know about food service at the Garden. Please note Garden tickets are limited; masks and social distancing are required inside and outside for the safety of all. Read our COVID safety procedures and visit planner to make the most of your visit.