Membership FAQs
Purchasing Your Membership
How can I purchase or renew a membership?
Can I apply my admission ticket towards a membership?
How long is membership good for?
When will I receive my membership cards?
What discounts do you offer on memberships?
If I am eligible for a discount, how much will my membership cost?
If I donate my discount, where does my gift go?
Can I get a refund on my membership?
Member Admissions
Do I need to add a secondary member for the Dual Membership or above?
I would like to bring children with me to the Garden. Which membership level should I choose?
Why upgrade my membership donation?
Can my caregiver (nanny, grandparent, etc.) bring my child to the Garden instead of me?
Member Benefits
Does my membership include Dominion Energy GardenFest of Lights?
When can I use my Member for a Day passes?
What if I lose my Member for a Day passes?
Do I have to have my Member for a Day passes with me to redeem them?
What if I lose my membership card?
Can I get into other botanical gardens and arboreta with my membership card?
Can I register for a class at the member rate immediately after joining/renewing?
How do I claim my free subscription of Better Homes & Gardens?
My Membership Account
How do I update my contact information?
How do I check my membership expiration date?