FAQs for Dominion Energy GardenFest of Lights
Planning Your Visit: Tips, Parking, Food & More
GardenFest Ticketing & Entry FAQs
Do I need a ticket in advance?
How do I buy a ticket?
What does the time on my ticket mean?
Is there a gathering place where I can meet my family or friends?
How can I expedite my entry to GardenFest?
I bought a FLEX ticket. How can I transfer my ticket
Can I get a refund?
Do you have a will call for tickets?
How much is parking?
Hours FAQs
Are you open on Thanksgiving, Christmas and Christmas Eve? What about New Year's Eve and New Year's Day?
What if it's raining or snowing?
Planning Your Visit FAQs
How Long Does it take to see the Lights?
Do you have wheelchairs & strollers for us to borrow?
Is there a map?
Do you walk or drive through the lights?
Any tips for visiting with children?
Where is the maze?
Can I bring my dog?
I'd like to come when it's less busy. When are your slowest nights?
Are the Conservatory, the Garden Shop, the Library and Kelly Education Center open?
Food FAQs
What kind of food is available at GardenFest?
Can I bring my own food in?
How can I roast s'mores?
Will you have a warming fire this year?
What about water?
HOW TO FIND
THE GARDEN
Lewis Ginter Botanical Garden is located at 1800 Lakeside Avenue in Richmond, Virginia (23228). If you are using GPS, you may want to use “Henrico” instead of “Richmond.” We’re on the corner of Lakeside Avenue and Hilliard Road in Henrico County. The Garden entrance is off of Lakeside Avenue. Map.
GARDENFEST OF LIGHTS
FACTSHEET
Wonder what’s involved in putting one of the biggest Richmond holiday traditions? Here are GardenFest facts that you won’t believe!