FAQs for Dominion Energy GardenFest of Lights
Planning Your Visit: Tips, Parking, Food & More
GardenFest Ticketing & Entry FAQs
Do I need a ticket in advance?
What does the time on my ticket mean?
What is your mask policy?
Is there a gathering place where I can meet my family or friends?
How can I expedite my entry to GardenFest?
I bought a FLEX ticket. How can I transfer my ticket
Can I get a refund?
Do you have a will call for tickets?
How much is parking?
Are you open on Thanksgiving, Christmas and Christmas Eve? What about New Year's Eve and New Year's Day?
What if it's raining or snowing?
Planning Your Visit FAQs
How Long Does it take to see the Lights?
Do you have wheelchairs & strollers for us to borrow?
Is there a map?
Do you walk or drive through the lights?
Any tips for visiting with children?
Where is the maze?
Will you have the Bling House?
Can I bring my dog?
I'd like to come when it's less busy. When are your slowest nights?
Are the Conservatory, the Garden Shop, the Library and Kelly Education Center open?
What's new this year at GardenFest?
What kind of food is available at GardenFest?
Can I bring my own food in?
How can I roast s'mores?
Will you have a warming fire this year?
What about water?
Have additional questions? See our regular FAQs page.
HOW TO FIND
Lewis Ginter Botanical Garden is located at 1800 Lakeside Avenue in Richmond, Virginia (23228). If you are using GPS, you may want to use “Henrico” instead of “Richmond.” We’re on the corner of Lakeside Avenue and Hilliard Road in Henrico County. The Garden entrance is off of Lakeside Avenue. Map.
GARDENFEST OF LIGHTS
Wonder what’s involved in putting one of the biggest Richmond holiday traditions? Here are GardenFest facts that you won’t believe!